Privacy policy
Information We Collect
At KumoAdorn, we collect the following types of information when you interact with our website:
- Personal Information: Name, email address, shipping/billing address when you make a purchase
- Payment Information: Processed securely through our payment processors (we don't store full credit card details)
- Device Information: IP address, browser type, operating system for analytics and security
- Usage Data: Pages visited, products viewed, time spent on site to improve user experience
How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill your orders for our jewelry and figurines
- To communicate about your order status and provide customer support
- To improve our website, products, and services
- To prevent fraud and enhance security
- To comply with legal obligations
We will never sell your personal information to third parties.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Shipping carriers, payment processors, and IT service providers (under strict confidentiality agreements)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
Data Retention and Security
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption for all data transmissions
- Regular security assessments
- Limited access to personal data
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
To exercise these rights, please contact us through the methods provided on our website.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve our marketing efforts
You can manage cookie preferences through your browser settings.
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under this age.
Policy Updates
We may update this policy periodically. The latest version will always be posted on our website with the effective date.
Contact Information
For any privacy-related inquiries or to exercise your rights, please use the contact form available on our website.