Terms of service

1. General Terms

By accessing and using KumoAdorn ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of our jewelry products including necklaces, earrings, bracelets, pendants, beads, and figurines.

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of the revised terms.

2. Product Information

All products displayed on KumoAdorn are subject to availability. We make every effort to accurately represent our jewelry items through photographs and descriptions, but slight variations may occur.

Prices are subject to change without notice. We are not responsible for typographical errors regarding pricing or product information.

3. Order Processing

Order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Intellectual Property

All content on this Website, including designs, text, graphics, logos, and product images, is the property of KumoAdorn and protected by international copyright laws.

Unauthorized use of any content from this Website for commercial purposes without express written consent is strictly prohibited.

5. Limitation of Liability

KumoAdorn shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

We are not responsible for any allergic reactions or injuries resulting from jewelry wear. Customers with metal sensitivities should review product materials carefully before purchasing.

6. Returns & Refunds

We accept returns within 30 days of delivery for unworn, undamaged jewelry in original packaging. Return shipping costs are the customer's responsibility.

Refunds will be processed within 14 business days of receiving the returned item. Custom or personalized items are not eligible for return unless defective.

7. Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of our jurisdiction.

Customers agree that any legal action shall be brought individually, not as part of a class action or consolidated proceeding.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where KumoAdorn is legally established, without regard to its conflict of law provisions.

9. Contact Information

For any questions regarding these Terms of Service, please contact us through the customer service form available on our Website.