Tracking order

Order Tracking Process

At KumoAdorn, we understand the importance of knowing your order's journey. Here's how to track your shipment:

Order Confirmation: After placing your order, you'll receive an email with your order details and estimated delivery timeframe.
Shipping Notification: When your order ships, we'll send another email containing your tracking number and carrier information.
Tracking Your Package: Use the provided tracking number to monitor your shipment's progress through the carrier's system.

Tracking information may take 24-48 hours to appear in the carrier's system after shipment
For international orders, additional customs processing time may be required
If your tracking shows no movement for more than 3 business days, please contact our customer service

For comprehensive tracking across multiple carriers, we recommend using:

17Track supports over 500 carriers worldwide. To use:

How long does shipping typically take?: Delivery times vary by location and shipping method. Standard shipping usually takes 3-7 business days domestically and 7-21 days internationally.
What if my tracking shows "Delivered" but I haven't received my package?: First check with neighbors or your building management. If still missing, contact us within 7 days of the delivery date.
Can I change the shipping address after my order has shipped?: Once shipped, we cannot modify the delivery address. You may need to coordinate with the carrier directly.

For any tracking-related questions, please use our contact form. Include your order number and tracking information for faster assistance.